{"id":943,"date":"2025-10-30T14:17:07","date_gmt":"2025-10-30T13:17:07","guid":{"rendered":"https:\/\/www.animalsouk.ma\/animalerie-maroc\/?page_id=943"},"modified":"2026-09-25T00:37:30","modified_gmt":"2026-09-24T22:37:30","slug":"livraison-et-retour","status":"publish","type":"page","link":"https:\/\/www.animalsouk.ma\/animalerie-maroc\/livraison-et-retour\/","title":{"rendered":"Livraison et politique de retour"},"content":{"rendered":"\n<h3 data-path-to-node=\"3\">\ud83d\udce6 Livraison &amp; Exp\u00e9dition<\/h3>\n<p data-path-to-node=\"4\">Chez <b data-path-to-node=\"4\" data-index-in-node=\"5\">AnimalSouk.ma<\/b>, nous mettons tout en \u0153uvre pour que vos commandes de croquettes, soins et accessoires soient livr\u00e9es rapidement et dans les meilleures conditions.<\/p>\n<h4 data-path-to-node=\"5\">\ud83d\ude9a Zones de livraison &amp; Villes desservies<\/h4>\n<p data-path-to-node=\"6\">Nous assurons la livraison de vos produits pour chiens et chats dans tout le Maroc. Profitez d&rsquo;un service adapt\u00e9 selon votre r\u00e9gion :<\/p>\n<ul data-path-to-node=\"7\">\n<li>\n<p data-path-to-node=\"7,0,0\"><b data-path-to-node=\"7,0,0\" data-index-in-node=\"0\">Casablanca et environs (Livraison Express) :<\/b> Recevez vos commandes tr\u00e8s rapidement gr\u00e2ce \u00e0 nos services d\u00e9di\u00e9s d&rsquo;<b data-path-to-node=\"7,0,0\" data-index-in-node=\"113\"><a class=\"ng-star-inserted\" href=\"https:\/\/www.animalsouk.ma\/animalerie-maroc\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwiO3Pucx9KWAxUAAAAAHQAAAAAQygM\">animalerie \u00e0 Casablanca<\/a><\/b>, <b data-path-to-node=\"7,0,0\" data-index-in-node=\"138\"><a class=\"ng-star-inserted\" href=\"https:\/\/www.animalsouk.ma\/animalerie-maroc\/dar-bouazza\/\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwiO3Pucx9KWAxUAAAAAHQAAAAAQywM\">animalerie \u00e0 Dar Bouazza<\/a><\/b>, <a href=\"https:\/\/www.animalsouk.ma\/animalerie-maroc\/animalerie-bouskoura\/\"><b data-path-to-node=\"7,0,0\" data-index-in-node=\"164\">animalerie \u00e0 Bouskoura<\/b><\/a> et <a href=\"https:\/\/www.animalsouk.ma\/animalerie-maroc\/animalerie-mohammedia\/\"><b data-path-to-node=\"7,0,0\" data-index-in-node=\"190\">animalerie \u00e0 Mohammedia<\/b><\/a>.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,1,0\"><b data-path-to-node=\"7,1,0\" data-index-in-node=\"0\">Toutes les villes du Maroc :<\/b> Nous exp\u00e9dions vos commandes vers votre <b data-path-to-node=\"7,1,0\" data-index-in-node=\"69\"><a href=\"https:\/\/www.animalsouk.ma\/animalerie-maroc\/rabat\/\">animalerie \u00e0 Rabat<\/a>, <a href=\"https:\/\/www.animalsouk.ma\/animalerie-maroc\/temara\/\">Temara<\/a><\/b>, <b data-path-to-node=\"7,1,0\" data-index-in-node=\"89\"><a class=\"ng-star-inserted\" href=\"https:\/\/www.animalsouk.ma\/animalerie-maroc\/boutique\/\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwiO3Pucx9KWAxUAAAAAHQAAAAAQzwM\">animalerie \u00e0 Marrakech<\/a><\/b>, <b data-path-to-node=\"7,1,0\" data-index-in-node=\"113\"><a class=\"ng-star-inserted\" href=\"https:\/\/www.animalsouk.ma\/animalerie-maroc\/tanger\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwiO3Pucx9KWAxUAAAAAHQAAAAAQ0AM\">animalerie \u00e0 Tanger<\/a><\/b>, <a href=\"https:\/\/www.animalsouk.ma\/animalerie-maroc\/animalerie-agadir\/\">Agadir<\/a>, <a href=\"https:\/\/www.animalsouk.ma\/animalerie-maroc\/animalerie-fes\/\">F\u00e8s, Mekn\u00e8s<\/a>, <a href=\"https:\/\/www.animalsouk.ma\/animalerie-maroc\/laayoune\/\">Laayoune<\/a> et l&rsquo;ensemble des villes du Royaume.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,2,0\"><b data-path-to-node=\"7,2,0\" data-index-in-node=\"0\">D\u00e9lais de livraison :<\/b> Entre 24h et 72h ouvrables, selon votre ville et la disponibilit\u00e9 des produits.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,3,0\"><b data-path-to-node=\"7,3,0\" data-index-in-node=\"0\">Frais de livraison :<\/b> Calcul\u00e9s automatiquement lors de la commande selon la destination et le poids du colis.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,4,0\"><b data-path-to-node=\"7,4,0\" data-index-in-node=\"0\">Suivi de commande :<\/b> Vous recevrez un message de confirmation d\u00e8s que votre colis est exp\u00e9di\u00e9.<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"9\">\ud83d\udd01 Retours &amp; \u00c9changes<\/h3>\n<p data-path-to-node=\"10\">La satisfaction de nos clients et le bien-\u00eatre de vos animaux sont notre priorit\u00e9.<\/p>\n<p data-path-to-node=\"11\">Si vous n\u2019\u00eates pas totalement satisfait de votre achat, vous pouvez demander un retour ou un \u00e9change dans un d\u00e9lai pouvant aller <b data-path-to-node=\"11\" data-index-in-node=\"129\">jusqu\u2019\u00e0 180 jours<\/b> apr\u00e8s r\u00e9ception de votre commande, sous r\u00e9serve des conditions suivantes :<\/p>\n<ul data-path-to-node=\"12\">\n<li>\n<p data-path-to-node=\"12,0,0\">Le produit doit \u00eatre neuf, non utilis\u00e9 et dans son emballage d\u2019origine.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"12,1,0\">Les produits alimentaires (sacs de croquettes ou p\u00e2t\u00e9es ouverts) et les articles d\u2019hygi\u00e8ne ne sont pas remboursables pour des raisons sanitaires.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"12,2,0\">Les frais de retour restent \u00e0 la charge du client, sauf en cas d\u2019erreur de notre part.<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"14\">\ud83d\udcb8 Remboursement<\/h3>\n<p data-path-to-node=\"15\">Une fois le produit retourn\u00e9 et contr\u00f4l\u00e9 par notre \u00e9quipe, le remboursement sera effectu\u00e9 sous <b data-path-to-node=\"15\" data-index-in-node=\"95\">5 \u00e0 10 jours ouvrables<\/b>, selon le mode de paiement utilis\u00e9 lors de votre commande.<\/p>\n<h3 data-path-to-node=\"17\">\ud83d\udce9 Contact &amp; Assistance<\/h3>\n<p data-path-to-node=\"18\">Pour toute question concernant votre livraison, un suivi de colis ou une demande de retour, contactez notre service client :<\/p>\n<ul data-path-to-node=\"19\">\n<li>\n<p data-path-to-node=\"19,0,0\"><b data-path-to-node=\"19,0,0\" data-index-in-node=\"0\">Email :<\/b> contact@animalsouk.ma<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"19,1,0\"><b data-path-to-node=\"19,1,0\" data-index-in-node=\"0\">WhatsApp :<\/b> +212 722223800<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"19,2,0\"><b data-path-to-node=\"19,2,0\" data-index-in-node=\"0\">Formulaire de contact :<\/b> Disponible directement sur notre site.<\/p>\n<\/li>\n<\/ul>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-943","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO 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