{"id":943,"date":"2025-10-30T14:17:07","date_gmt":"2025-10-30T13:17:07","guid":{"rendered":"https:\/\/www.animalsouk.ma\/animalerie-maroc\/?page_id=943"},"modified":"2026-03-04T23:53:47","modified_gmt":"2026-03-04T22:53:47","slug":"livraison-et-retour","status":"publish","type":"page","link":"https:\/\/www.animalsouk.ma\/animalerie-maroc\/livraison-et-retour\/","title":{"rendered":"Livraison et politique de retour"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">\ud83d\udce6\u00a0Livraison<\/h3>\n<p>Chez\u00a0<strong>AnimalSouk.ma<\/strong>, nous mettons tout en \u0153uvre pour que vos commandes soient livr\u00e9es rapidement et dans les meilleures conditions.<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Zones de livraison<\/strong>\u00a0: Nous livrons partout au Maroc.<\/li>\n<li><strong>D\u00e9lais de livraison<\/strong>\u00a0: entre\u00a0<strong>24h et 72h ouvrables<\/strong>, selon votre ville et la disponibilit\u00e9 des produits.<\/li>\n<li><strong>Frais de livraison<\/strong>\u00a0: les frais sont calcul\u00e9s automatiquement lors de la commande selon la destination et le poids du colis.<\/li>\n<li><strong>Suivi de commande<\/strong>\u00a0: vous recevrez un message d\u00e8s que votre commande est exp\u00e9di\u00e9e.<\/li>\n<\/ul>\n<h3 class=\"wp-block-heading\">\ud83d\udd01\u00a0Retours &amp; \u00c9changes<\/h3>\n<p>La satisfaction de nos clients est notre priorit\u00e9.<br \/>Si vous n\u2019\u00eates pas satisfait de votre achat, vous pouvez demander un retour ou un \u00e9change dans un d\u00e9lai de qui peut aller jusqu&rsquo;\u00e0 <strong>180 jours<\/strong>\u00a0apr\u00e8s r\u00e9ception de votre commande, sous r\u00e9serve des conditions suivantes :<\/p>\n<ul class=\"wp-block-list\">\n<li>Le produit doit \u00eatre\u00a0<strong>neuf, non utilis\u00e9 et dans son emballage d\u2019origine<\/strong>.<\/li>\n<li>Les produits alimentaires, d\u2019hygi\u00e8ne ou ouverts\u00a0<strong>ne sont pas remboursables<\/strong>\u00a0pour des raisons sanitaires.<\/li>\n<li>Les frais de retour sont \u00e0 la charge du client sauf en cas d\u2019erreur de notre part.<\/li>\n<\/ul>\n<h3 class=\"wp-block-heading\">\ud83d\udcb8\u00a0Remboursement<\/h3>\n<p>Une fois le produit retourn\u00e9 et v\u00e9rifi\u00e9, le remboursement sera effectu\u00e9 sous\u00a0<strong>5 \u00e0 10 jours ouvrables<\/strong>, selon le mode de paiement utilis\u00e9.<\/p>\n<h3 class=\"wp-block-heading\">\ud83d\udce9\u00a0Contact<\/h3>\n<p>Pour toute demande de retour ou question sur la livraison, contactez-nous via :<\/p>\n<ul class=\"wp-block-list\">\n<li>Email :\u00a0<strong><a>contact@animalsouk.ma<\/a><\/strong><\/li>\n<li>WhatsApp :\u00a0<strong>+212 661699698<\/strong><\/li>\n<li>Formulaire de contact sur notre site.<\/li>\n<\/ul>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-943","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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